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Reviews
Tripadvisor
3.0/5 · 114 reviews
5-star
32%
4-star
25%
3-star
14%
2-star
11%
1-star
18%
Recent reviews
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Nov 23, 2024
Absolute shambles. No staff anywhere, waited 2 hrs for a train that was never coming. Their boards displayed on time up to the point of arrival, then delayed and then cancelled every train. Stuck in … Full review by ben h
Nov 12, 2024
I travelled from Leeds to Manchester on Monday 11 November and entered through the `Dark Arches'. Unfortunately (for me) there is no counter at that point from which tickets can be purchased. I ask… Full review by Philip H
Oct 5, 2024
Visited the station to book tickets to Dorking next week. James on the advance booking counter was immensely helpful and supremely efficient. Full review by Scenic45468419267
Passenger Assist allows you to request an assistance booking in advance. Any train company can organise assistance for your entire journey, even if you are travelling on multiple services...