Facing insurance issues? Here’s how to file a complaint with the Ombudsman
The insurance Ombudsman serves as a vital resource for policyholders facing issues with insurers, facilitating fair ...
Student Ombudsman staff trained in anti-Semitism, Islamaphobia
Complaints-handling staff in the new Student Ombudsman’s office have been trained in trauma-informed services, anti-Semitism ...
Money expert warns savers could be ‘missing hundreds of pounds’ over bank bonus gone wrong
Last Spring, American Express rolled out an impressive deal, promising new holders of the British Airways American Express ...
Armed robbery in Revesby7h
Independent National Student Ombudsman Opens
The National Student Ombudsman commences from today to hear from students, investigate complaints and resolve disputes with universities.Sarah Bendall ...
Banks to NBFCs, customer complaints rise as redressal system slows down
Complaints by customers of banks and other financial entities under the Reserve Bank – Integrated Ombudsman Scheme (RB-IOS), ...
National Student Ombudsman opens doors to students taking on universities' handling of sexual violence, racism
From today, a new national body will have extensive powers to investigate how universities are tackling sexual violence, ...
Money expert warns bank customers could be ‘missing hundreds’ over bonus gone wrong
Disgruntled with these circumstances, some Amex customers began contacting money expert Amelia Murray from Be Clever With ...
The Malta Independent16h
Ombudsman finds there was ‘systemic maladministration' at Kordin prison under Alex Dalli
A report by the Ombudsman has concluded that systemic maladministration occurred at the Corradino Correctional Facility in an investigation that focused on the period July 2018 (when Col. Alexander ...
'My £5,700 energy bill was cancelled as it was too old'
Thousands of people have received energy bills that are older than 12 months, despite it being against regulator rules.
WASPI update as MPs probe DWP's 'remarkable' reason for not compensating
The Ombudsman previously suggested payouts up to £2,950 but the Government said recently there would be no compensation.
Complaints about fraud and scams soar to nearly 3,000 in north-west England
Being the victim of a fraud or scam can be a life-changing experience – both emotionally and financially – but support is ...
FLA calls for reform of FOS
The Finance & Leasing Association (FLA) has issued a warning about the growing misalignment between the Financial Ombudsman Service (FOS) and its original mandate, calling for reforms to address ...